From Polarization to Grievance: Why Trust in Healthcare Is At a Breaking Point - Courtney Gray Haupt || EP.203
Description
What makes this conversation urgent is what's at stake. When people with lower trust in healthcare turn to friends and family instead of medical professionals, when young adults say they'd leave their doctor over political beliefs, when misinformation spreads faster than facts—we're not just facing a communications challenge. We're facing a health crisis.
But Courtney, who's spent 15 years bridging policy, advocacy, and communications, sees opportunity in the challenge. Organizations that share accurate information, take visible action on problems, and paint an optimistic future can still build trust. The question is: will they act fast enough?
In this episode of Inspiring Women with Laurie McGraw, Courtney also speaks about:
- Why your employer might be your most trusted source of health information (especially if you're a woman)
- How political polarization is breaking the doctor-patient relationship
- What the shift from polarization to "grievance" means for healthcare
- Why women care about healthcare affordability 20 points more than men
- How to communicate health information when no one trusts the media
- What leaders must do now to rebuild trust before it's too late
Chapter Markers
04:05 - From Policy to Trust: A Career Arc
05:32 - The Misinformation Crisis
08:18 - High Trust vs. Low Trust
10:30 - From Polarization to Grievance
12:11 - Building Trust in a Zero-Sum World
14:27 - Women, Employers, and the Trust Gap
16:12 - A Path Forward for Leaders
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